How long has your company been in business?
Down the Drain Home Improvements has been in business since February of 1984.

Are you licensed bonded and insured?
Yes we are.  You may also get our recommendations from the Better Business Bureau.

Are your employees dependable?
Yes, all of our employees have provided over 15 years of high quality work for DTD.

What are your job destination limits?
DTD will take jobs in the Southeastern part, or Greater Metro Area of Wisconsin.

Do you do repairs?
Yes, DTD will do all types of repairs.

How do I get started?
Primarily, decide what you are interested in having remodeled and make sure it is part of our renovation criteria: bathrooms, kitchens, or recreation rooms.  Next, call and schedule a free estimate in which the owner will come and review the area you are seeking to remodel.

Can I get an estimate over the phone?
No, in order for a definite price to be set, we will need to come to the site of renovation. No definite answers of job possibilities can be decided without actually viewing the desired area of remodeling.

When do you give estimates?
Generally, we do estimates on Saturdays, weeknights, or at the convenience of the homeowner.

Do you accept charge cards?
No, the only types of revenue we accept are checks or cash.

How long does a job take?
Unfortunately, there is no definite timeframe of how long a job will take; every job is different.

What is your lead time?
Although seemingly contradictory to the statement above, most of our work can be completed within the customer’s desired timeframe

Where would we go to find our products?
We will provide you with a list of dependable suppliers with whom we have worked with for many years.

Who supplies the fixtures and materials for installations?
DTD will supply all materials for all installations.  We will also supply all fixtures, but if the homeowner wishes to purchase their own separately, they may do so.

What happens to the items after they are removed?
After removal, we will dispose of all refuse.

Do you give references?
Yes we do give references, as many as you would like.